Privacy Policy for https://reviewly-queensland.thebestlocalpro.com
Introduction
Welcome to https://reviewly-queensland.com! We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care. This comprehensive Privacy Policy explains our practices regarding the collection, use, disclosure, and management of your information when you interact with our website, applications, services, and products at https://reviewly-queensland.thebestlocalpro.com (referred to as “our platform” or “we/us”).
Scope
This policy covers all aspects of your interaction with our platform, including:
- Accessing and using our website and applications
- Engaging with our services and products
- Receiving communications from us, such as newsletters, emails, phone calls, or texts (SMS)
However, please note that this policy does not extend to third-party platforms, applications, products, or services that you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.
Processing Activities
When you interact with us in the ways mentioned above, we engage in several data processing activities, including:
- Account Management: Creating and maintaining your user account.
- Payment Handling: Processing payment information for purchases or services.
- Financial Records: Keeping financial records related to transactions.
- Purchase History: Tracking and recording your purchase behavior.
- Device Identification: Collecting unique identifiers from your mobile devices.
- Location Data: Accessing and using your location information (with your consent).
- Feedback Collection: Gathering your feedback, reviews, and ratings.
- Social Media Integration: Handling data when you connect our services to your social media accounts.
- Product Interaction: Recording your interactions with our products for improvement purposes.
Personal Data Collection
We collect various types of personal data (referred to as “Personal Data” or “your information”) to provide and enhance our services, as described below:
- Account Information: Includes usernames, email addresses, passwords, and profile details.
- Payment Details: Credit/debit card numbers, expiration dates, CVV codes, and billing addresses are required for transactions.
- Financial Records: We may store transaction history and financial data for accounting and fraud prevention purposes.
- Purchase Information: Items purchased, purchase frequency, and order details.
- Mobile Device IDs: Unique identifiers such as IP addresses, device tokens, or advertising IDs.
- Location Data: With your consent, we access your location to provide personalized services.
- Feedback and Reviews: Content you submit, ratings, and comments.
- Social Media Data: Information from social media platforms when you connect them to our services.
- Product Interaction Data: Your usage patterns, preferences, and device interactions with our products.
We collect this data through various means: user input forms, account creation processes, purchase transactions, website browsing activities, mobile app interactions, and third-party service providers.
Cookies and Tracking Technologies
To enhance your experience and gather analytics, we use cookies and similar tracking technologies on our platform. Here’s a breakdown:
- Strictly Necessary Cookies: Essential for navigating our site, performing transactions, and ensuring functionality.
- Preference Cookies: Remembering user preferences, language settings, and ad choices.
- Analytics Cookies: Tracking website usage, gathering aggregate data, and improving services.
Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their cookie preferences.
Data Retention and Deletion
We adhere to data retention policies based on legal requirements and business needs. Your Personal Data is retained as long as necessary for the purposes it was collected for, including:
- Fulfilling transactional requests
- Providing customer support
- Conducting analytics and research
- Complying with legal obligations
- Enforcing our terms of service
Once the retention period expires or when you request deletion, we securely delete or anonymize your data.
Security Measures
We have implemented robust security measures to protect your Personal Data from unauthorized access, disclosure, alteration, or destruction:
- Encryption: Employing encryption protocols for data in transit and at rest.
- Secure Third-Party Processing: Engaging reputable third-party service providers who adhere to strict security standards.
- Access Controls: Restricting access to your information based on the principle of least privilege.
- Regular Audits: Conducting periodic security audits and penetration testing.
Children’s Privacy
We do not intentionally collect or solicit Personal Data from children under 18 years old. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.
Your Rights
Depending on your location, you may have certain rights regarding your Personal Data:
- Access: Request access to the personal data we hold about you.
- Rectification: Ask for corrections if your information is inaccurate or incomplete.
- Erasure (Right to be Forgotten): Demand the deletion of your data where there are no legitimate grounds for retaining it.
- Restriction: Limit our processing of your data under certain circumstances.
- Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
- Objection: Object to the processing of your data for specific purposes.
- Non-Discrimination: Be free from discrimination when you exercise your data protection rights.
To exercise these rights or make inquiries, please contact our Data Protection Officer via email at [email protected] or by mail at:
Reviewly Queensland Privacy Team
[Address]
Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on our website with a revised effective date. We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Information
For any questions regarding this Privacy Policy, data-related inquiries, unsubscribe requests, or feedback, please reach out to us:
Email: [email protected]
Mail: Reviewly Queensland Privacy Team, [Address]